• Home /
  • Customer Feedback

What Our Customers Are Saying...

From Kaitaia to Invercargill, we have been sending your orders all over the country and received many positive comments in return.

I just spoke to the lovely Kate in your Wellington store and she was so unbelievably helpful, you should buy her a big doughnut for being such an awesome employee. Jolene | Wellington

Many thanks for your lightning fast service, Artograph Tracer ordered Thursday Night and on my front doorstep Saturday morning. Now the creative juices can flow once again Allan | Blenheim

 "Today in your Albany store we were met by a young man who gave us one of the best customer service experiences we have ever had. As an owner of two retail outlets we would like to thank you for the wonderful experience. We are extremely happy with our purchase. We were informed, given a little history about the product and it's manufacturing. He gave us a few good options to choose from and left us for a brief moment to research what we needed while we searched through some samples. Thank you to the young man." Don | Auckland

"I had a great time with Evan and the rest of you and think its great there is an art space available to play with new materials, well done!" Sam | Wellington

 "I have had several online orders from Gordon Harris which all arrived surprisingly quickly (I am in a regional area and they were there the next day). I finally visited their Christchurch store last week, and when I mentioned I had placed orders in the past they recognised my name, I was introduced to the other staff, and generally made to feel like the most important customer ever. I left feeling a million bucks, and hanging out for my next visit. Thanks!

Oh and they always have the supplies I need. What more could you ask for, art-wise!" Karen | Christchurch

 "Wow that has to be the fastest delivery in history." Emily | Wellington

 "I just wanted to say a massive THANK YOU for getting the Permaset Aqua Ink down to me so very very quickly (the very next day in fact). It meant I got a lot of screenprinted Christmas presents made in time for posting - so thanks ever so much!" Trina | Dunedin

 "I ordered a diary on your website on Tuesday (the 14th) and picked it up from the Wellington store today. I just wanted to say thank you to all of your team. Peter Lambe for his prompt emails to start and close the process and to the gentleman who left a message for me this morning to let me know it had arrived. The turn around time was excellent, and my compliments on your processes, but it is the people that make purchasing from Gordon Harris a pleasure. Many thanks." John | Wellington

 "I recently purchased some gift's from you from the U.K for my Goddaughter's birthday and asked if you could send them to an address in Cockle Bay. This is just a note of thank's for two reason's; Firstly, the speed in which they were delivered and the wonderful way that they were Gift wrapped, secondly, the speed in which you sent a reply to my first query, especially with the time difference being so large. I would certainly recommend your company to any of my friend's wishing to do the same. Once again, many thanks." Mandie | United Kingdom

 "Thank you for the prompt delivery of my order...what awesome service." Sue | Timaru

 "Hi Peter, just to tell you I was very impressed with your service. I ordered some card yesterday online and received it this morning at 8.30am, IN THE WAIRARAPA. Incredible. Many thanks." Jill | Martinborough

 "I just wanted to say that it has been a pleasure dealing with you recently when ordering your products online. Correspondence was awesome and I knew exactly where my order was at. I received the goods promptly and extremely well packaged. I will definitely recommend you to others and shop with you again." Michele | Dunedin

"Thanks for a fabulous service. Can't believe I ordered one evening and the next afternoon my paints are delivered." Christine, Howick "Thank you so much for your prompt service. I ordered the display book at 1.30pm yesterday and had it in my hands by 8.00am today! Fantastic." Miranda | Mapua

 "Wow thanks Peter - this is the first time I have ordered on your website and am impressed with the speedy turnaround! No one sells Golden in Nelson, so its great to be able to get it here in a couple of days from you guys. Thanks!" Lisa | Nelson

 "Many thanks! Order was delivered this afternoon. Great service!" Pam | Whangaparaoa

 "Excellent service. Received today. Thank you. I didn't think this would arrive in time for my son's birthday on Wednesday. So really appreciate the quick turnaround." Delwyn | Oratia

 "Wow! Great service! Many thanks Peter for this prompt and helpful reply." Pam | Wellington

"Thaaaaaaank uuuuu!!!! Best service ever! Will be back." Shar | Invercargill

 "Received my order this morning - fabulous prompt service, will definitely use again." Anna | Whangarei

 "Wow, you guys really are Santa's little helpers. Thanks for processing the order so promptly." Yvonne | Auckland

"What wonderful service. Thank you! I'll be sure to use your shop again (for myself though next time!)" Ricki, Kent, United Kingdom

 "Just a quick mail to say what great service you have and thank you so much for the order which was delivered today. I had a quick look at the easel myself and the person will be completely delighted to receive this gift." Alan | Takapuna

 "Thank you! This has been the quickest online shopping experience I have ever had." Kim | Timaru